Privacy Notice

1. Information We Collect

We collect information that you provide directly, information automatically collected through your use of the Services, and information from third parties.

A. Information You Provide

• Contact details: name, email address, phone number, postal address.
• Transaction data: contract inputs, property information (APN, address), offers you submit.
• Electronic signature data: signatures, initials, dates, and audit trail data.
• Authentication data: if you create an account or authenticate using third-party login.
• Communications: messages, inquiries, feedback.

B. Information Collected Automatically

• Usage data: pages visited, time spent, clicks, interactions.
• Device & browser data: IP address, device identifiers, browser type, operating system.
• Cookies & tracking: cookies, local storage, analytics identifiers (see Cookies section).

C. Information from Third Parties

• Service providers: analytics, hosting, email/SMS gateways.
• Third-party data providers: property data sources (e.g., MLS, public records).
• Integrations: payment processors, identity verification services.

2. How We Use Your Information

We use your data to:

• Provide and improve the Services, including contract generation, transaction workflows, and signing processes.
• Authenticate users and manage accounts.
• Communicate with you, including transactional messages, updates, and support.
• Analyze usage and trends to improve the user experience.
• Protect against fraud and abuse, secure the Services, and comply with legal obligations.
• Personalize Services, such as matching buyers and properties where configured.

We do not use automatic profiling for decisions that could significantly affect you without your consent.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: when you sign contracts electronically or consent to communications.
• Performance of a contract: to fulfill Services you request.
• Legitimate interest: to improve Services, secure systems, prevent fraud.
• Compliance with law: to meet regulatory and legal requirements.

4. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect usage information and enhance your experience.

• Essential: required for security and core functionality. Always on.
• Analytics: help us understand usage and improve the experience (opt-in).
• Marketing: support personalization/remarketing (opt-in).

You can set or change preferences anytime via the cookie banner or the “Cookie Settings” link in the footer, or adjust browser settings (disabling cookies may affect functionality). See our Cookie Policy for details.

5. Communications and Marketing

By providing your email or phone number, you consent to receive communications from us related to your use of the Services, contract status, and operational updates. If we send marketing messages, you may opt out at any time by using the unsubscribe link or replying STOP for SMS.

We comply with applicable laws including TCPA and CAN-SPAM.

6. Sharing Your Information

We may share your information with:

• Service providers and vendors who support the Services (e.g., hosting, analytics, email/SMS delivery).
• Business partners as authorized by you (e.g., agents, wholesalers).
• Legal authorities or regulators when required by law or to respond to legal requests.
• Successors in the event of a merger, acquisition, or sale.

We do not sell your personal information as defined under applicable privacy laws.

7. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure; we cannot guarantee absolute protection against unauthorized access, loss, or misuse.

8. Data Retention

We retain your personal data as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on data type and purpose.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights including:

• Accessing your personal data.
• Correcting inaccurate information.
• Deleting personal data (subject to legal obligations).
• Restricting or objecting to processing.

To exercise these rights, please contact us at info@zonadesert.com.

Residents of California, Colorado, Virginia, Connecticut, Utah, and other jurisdictions may have specific privacy rights under local law.

10. Children's Privacy

Our Services are not directed at children under 13. We do not knowingly collect personal data from children under 13. If we learn we have, we will take steps to delete it.

11. Third-Party Links

The Services may include links to third-party websites or services. We are not responsible for the content or privacy practices of those third parties. Review their privacy notices before providing personal information.

12. Changes to this Privacy Notice

We may update this Privacy Notice. We will post the updated version with a revised “Last Updated” date. Continued use of the Services after changes indicates acceptance.

13. Contact Us

Zona Desert Property Solutions LLCEmail: info@zonadesert.com